FAQ

Preorder Frequently Asked Questions

We’re so glad you’re here! Preorders allow us to offer thoughtfully curated styles in inclusive sizing while keeping prices affordable. Below are answers to our most common questions.

What is a preorder?

A preorder means the item is not currently in stock but is available for purchase in advance. Orders are placed with our vendors after the preorder window closes, and items ship once they arrive to us.

Why do you offer preorders?

Preorders allow us to:

Offer inclusive sizing without overstocking

Keep pricing reasonable

Bring in styles our customers actually want

Reduce waste and excess inventory

This helps support a small business while delivering great styles at fair prices.

When will my preorder ship?

Estimated ship time for preorder items is 2–3 weeks after the preorder window closes.

Please note:

Shipping timelines may vary slightly due to vendor or carrier delays

We will communicate any significant delays if they occur

Once your order ships, you’ll receive tracking information via email.

Can I cancel or change my preorder?

Because preorder items are ordered specifically based on customer demand:

• All preorder sales are final

• Orders cannot be canceled, changed, or refunded once the preorder window closes

Please review sizing, descriptions, and product details carefully before purchasing.

What if my order includes multiple preorder items?

If your order includes multiple preorder items, your order will ship once all items are ready. This ensures your order arrives together.

Do you charge more for plus sizes?

No — we do not upcharge for plus sizes.

We proudly offer both regular and plus sizes at the same price whenever possible, because inclusivity matters.

How do I know which size to order?

We recommend:

Reviewing the product description carefully

Considering your usual size and fit preference

Messaging us if you’re unsure — we’re happy to help with sizing questions

If a style includes extended sizing (such as XL in addition to 1X–3X), it will be clearly listed.

What if I receive a damaged or incorrect item?

If you receive an item that is damaged or incorrect, please contact us within 48 hours of delivery with:

Your order number

Clear photos of the issue

We’ll review the situation and work toward a resolution.

How will I be updated during the preorder?

You’ll receive:

An order confirmation email after purchase

A shipping confirmation email with tracking once your order ships

We may also post general preorder updates on our social media pages.

Still have questions?

We’re always happy to help!

📧 Email:

mariachristinaboutique@gmail.com